General terms

Eligibility and scope of use

Use of our services is intended for corporate entities, authorised representatives, and professionals seeking legal advice in connection with corporate, regulatory, and commercial matters. By using our services you confirm you have authority to act on behalf of the entity you represent.

Clients and users must be at least 18 years old or legally authorised to enter into contracts in their jurisdiction. If acting on behalf of a corporate client, you warrant you have the requisite corporate authority to bind that entity.

Services must be used lawfully and in good faith. You agree not to use our services to facilitate illegal activity, to infringe third-party rights, or to transmit unlawful content.

Access to and use of our services may be restricted in certain jurisdictions. It is the client's responsibility to ensure their use complies with local laws and export controls. CorpTopLegal does not provide tax or regulatory clearance for users in jurisdictions where our services are restricted.

Accounts and access

Where account registration is required to access certain services, you must provide truthful and accurate information and keep it up to date. Account creation may require verification for security and compliance purposes.

You are responsible for the accuracy and completeness of information provided to CorpTopLegal. We rely on client-supplied data to form legal advice; inaccurate or incomplete information may invalidate advice or lead to additional fees for corrective work.

You must maintain the confidentiality of account credentials and take reasonable steps to protect access. Notify us immediately if you suspect unauthorized access. We will take commercially reasonable measures to secure systems but cannot be held liable for breaches resulting from client negligence.

Accounts are personal to the user and may not be transferred or assigned without prior written consent from CorpTopLegal. Any attempt to transfer an account without consent may result in suspension.

If you believe your account has been compromised, notify us immediately at [email protected]. Provide relevant details so we can take steps to secure the account and contribute the incident.

We reserve the right to suspend or terminate accounts for suspected fraudulent activity, breaches of these terms, or where required by law. Suspension may be temporary while an contribute is conducted.

Scope of services

CorpTopLegal provides corporate legal advisory, including corporate governance, compliance reviews, contract drafting, regulatory advice, and transactional support. Specific engagements are set out in engagement letters or service agreements which define scope, deliverables, timelines, and fees.

We may update services, features, or processes to reflect regulatory changes or operational requirements. Where changes materially affect an ongoing engagement, we will notify clients and agree on any necessary amendments to the engagement terms.

We aim to provide continuous advisory support during agreed hours, subject to staff availability and operational constraints. Response times depend on the nature and urgency of requests and will be specified in the engagement agreement.

Client conduct rules

Clients are expected to interact professionally and provide required documentation in a timely manner. The following rules apply to all interactions with CorpTopLegal:

• Provide accurate and complete information necessary for legal advice and disclose all material facts relevant to the matter.
• Comply with agreed timelines for document submission and approvals to avoid delays or additional fees.
• Respect confidentiality obligations and do not disclose privileged communications except as authorised in writing.
• Use communication channels responsibly; refrain from abusive, harassing, or threatening language toward staff.
• Comply with applicable laws and professional standards in the use of our services and implementation of advice.
• Notify CorpTopLegal promptly of any change in the facts or law that may affect the advice or our ability to perform services.
• Settle invoices in accordance with agreed payment terms; failure to do so may lead to suspension of services.

Client materials and user content

Clients may provide documents, data, and other materials necessary for the provision of services. Such materials remain the property of the client unless otherwise agreed in writing.

You retain ownership of your pre-existing intellectual property and documents submitted to CorpTopLegal. Where new deliverables are created, ownership and licensing terms will be set out in the engagement agreement.

By providing materials, you grant CorpTopLegal a non-exclusive, royalty-free licence to use, copy, store, and process such materials as necessary to provide the agreed services, comply with legal obligations, and maintain records.

Clients are responsible for ensuring they have the rights to submit materials and that such materials do not infringe third-party rights. You warrant that any information or documents provided are accurate to the best of your knowledge.

Requests to remove client materials will be governed by retention obligations, legal requirements, and the terms of the engagement agreement. Where removal is feasible and does not conflict with regulatory obligations, we will consider reasonable requests.

Intellectual property

All intellectual property rights in CorpTopLegal branding, methodologies, templates, reports, and website content are owned or licensed by CorpTopLegal. Clients are granted limited rights to use deliverables for internal business purposes as defined in the engagement agreement.

• Do not reproduce, distribute, or publish proprietary CorpTopLegal materials outside the client organisation without prior written consent.
• Do not reverse engineer, adapt, or create derivative works of CorpTopLegal proprietary tools or methodologies beyond permitted use.
• Respect third-party intellectual property rights and ensure any use of third-party materials is authorised by the relevant rights holder.

Paid services and fees

Fees for paid services are set out in engagement letters, proposals, or invoices. Fee structures may include fixed fees, hourly rates, or milestone payments depending on the nature of the work.

Prices are quoted in the currency specified in the engagement agreement and exclude taxes unless stated otherwise. Fee estimates are based on information available at the time and may be revised if the scope changes.

Invoices are due in accordance with the payment terms in the engagement agreement. Acceptable payment methods will be specified; failure to pay may result in interest on overdue amounts and suspension of services.

Where subscription or retainer models are used, terms will specify the service scope, renewal frequency, and termination rights. Subscription renewals are subject to the terms agreed in writing.

Refunds, if any, will be handled in accordance with the engagement agreement and applicable law. We assess refund requests based on the work performed and contractual terms; refunds are not provided for work already completed as agreed.

Clients may cancel services as provided in the engagement agreement. Cancellation may result in liability for fees incurred up to the cancellation date and reasonable costs associated with contract termination.

Clients are responsible for any taxes, duties, or governmental charges associated with the services, payable in addition to fees unless the engagement expressly states otherwise.

CorpTopLegal may update pricing for future work with notice to clients. Existing engagements will be subject to the pricing set out in the relevant engagement letter unless otherwise agreed.

Failure to pay amounts due may result in suspension of services, withholding of deliverables, and recovery actions. CorpTopLegal may charge interest and recovery costs where permitted by law.

Professional disclaimer

Legal advice is provided based on the specific facts and law known at the time of engagement. Information on the website is for general guidance and does not constitute tailored legal advice. Clients should obtain specific advice before acting on legal matters.

Limitation of liability

To the extent permitted by applicable law, CorpTopLegal's liability for direct losses relating to services is limited to fees paid for the relevant services. We are not liable for indirect, consequential, or special damages. Liability limits will be specified in engagement agreements where appropriate and lawful.

Third-party services and providers

We may engage third-party specialists or service providers to support delivery of services. Where third parties are used, we will seek to ensure appropriate contractual protections and confidentiality obligations are in place.

Termination of services

Either party may terminate an engagement in accordance with the termination provisions in the engagement agreement. Termination may be for convenience or for cause, and must follow any notice and cure periods specified.

On termination, outstanding fees and expenses become payable and we will return or securely dispose of client materials as set out in the agreement. Confidential information and intellectual property obligations that survive termination will remain in effect.

Privacy and data protection

CorpTopLegal processes personal data in accordance with the privacy policy. We implement organisational and technical measures to protect personal data and handle data subject requests in line with applicable law in Malaysia.

Communications and notices

Notices and communications related to these terms should be sent to the contact details provided in the engagement agreement or to CorpTopLegal at Bukit Chandan, 33000 Kuala Kangsar, Perak, Malaysia, or via the designated email addresses. Electronic communications are acceptable unless otherwise required in writing.

Changes to the terms

We may update these Terms of Service to reflect operational, legal, or regulatory changes. Material updates will be communicated to clients in advance where practicable. Continued use of services after changes constitutes acceptance of the updated terms.

Governing law

These terms and any disputes arising from the provision of services are governed by the laws of Malaysia, except where otherwise agreed in writing in an engagement agreement.

Dispute resolution

Parties will attempt to resolve disputes amicably through negotiation. If resolution is not achieved, disputes will be resolved by the dispute resolution mechanism set out in the engagement agreement, which may include mediation or arbitration in Malaysia.